We respect your privacy.

Children of Light knows the importance of protecting the privacy of the personal information you entrust to us. By sharing your information with us we are able to manage your donations, family/education sponsorships, volunteer applications, products and other services and gives us the opportunity to communicate with you about our work through newsletter updates. The collection, use and disclosure of personal information by Children of Light and its affiliates are governed by the Privacy Policy and Terms of Use (TOU), and any applicable provincial legislation.

Children of Light’s Terms of Use explains what personal information is collected from you, how it is used, how you can ask questions, make suggestions, and address concerns about our privacy practices. The Privacy Policy applies to the personal information of donors, volunteers and families and children in Gambo; collected and disclosed by Children of Light.

Please be aware that it is possible that our websites may contain links to other websites provided and maintained exclusively by third parties not subject to this Privacy Policy. Please review the privacy policies on any external websites to determine their information handling practices.

By using the Children of Light site, you are agreeing with the following terms and privacy policy.

PRIVACY POLICY
Introduction

This Privacy Policy (the “Policy”) sets out the personal information privacy practices for Children of Light Charitable Organization (“COL”) and applies to the personal information of COL volunteers, donors, sponsors and sponsored children and their families which is collected and disclosed by Children of Light. These practices seek to respect an individual’s right to the privacy of his or her personal information and satisfy the need for COL to collect, use, disclose and otherwise manage the personal information provided and submitted to COL for various services (sponsorship programs, newsletters, upcoming event updates, etc.). We may update this Policy without giving you notice and as such you are responsible for reviewing the Policy. By continuing to use the Site, you accept any updates to this Policy.

What is Personal Information?

Personal information is any information that can be used to identify you as an individual, including your name, age, personal telephone number, address, credit card details, email address, messages and any other personally identifiable information that you choose to provide to COL. Personal information does not include your “business information”; business telephone number, address, email address, etc.

Your Consent

If you use the Site or apply for or request information about products or services offered by COL you consent to the collection, use, disclosure and management of your personal information in accordance with this Policy.

How Does Children of Light Collect My Personal Information?
Children of Light collects personal information from you by asking you to provide personal information such as your name, age, address and email address when you apply to receive e-updates or other COL products or services. We collect personal information such as your name, age, address and credit card details when you make a donation through the Site or become part of the Monthly Sponsorship Program.

Certain other personal information may be collected on the Site without you actively providing the information by using various technologies, as described below:

Server Logs
While you use the Site, certain information is collected without you actively providing it, including information about your IP address and type of operating system, the time you spent on the Sites and which pages you visited. This helps us improve our Sites. This data is not used to identify individuals. We track IP addresses for: (i) troubleshooting issues; (ii) for all people who are filling out online forms, for the purpose of spam filtering.

Cookies
Cookies, tokens of information given to your browser when you access a website, help us track usage of the Site and improve the Site for you. If you prefer to not use cookies, you can set your browser to disable cookies.

Use and Disclosure of Personal Information
Personal information collected by Children of Light will only be used or disclosed for purposes described in this Policy or for other purposes that we have informed you of at the time of collecting that information. Before your personal information will be used or disclosed for a new purpose, we will ask you for your consent, unless use or disclosure without your consent in the circumstances is otherwise permitted or required by law, regulation or court order.

We may use or disclose your personal information to enforce or apply the Terms of Use of the Site, to the extent that your personal information is required in order to determine whether the Terms of Use have been violated.

We use and disclose your personal information to fulfill your requests for certain products or services or information about them, process donations, contact you in response to requests for information and to respond to voluntary comments. We may also use personal information to customize the Site to your preferences, to improve the content of our Site, and to research Site usage patterns.

We may also disclose personally identifiable information to third parties, but only to service providers we use to support our organization (e.g. technical support or third party services administering our credit card system) in which case we will require them to follow this Policy; and where permitted or required by law, court orders, or government regulations.

COL does not sell, barter or lease donor, sponsor or other your personal information. We will not sell or rent your personal information to anyone.

Refusal or Withdrawal of Consent
You may refuse to provide personal information to COL and may, subject to legal or contractual restrictions and reasonable notice, withdraw consent at any time to our continued use and disclosure of personal information previously collected. Please note that refusing or withdrawing your consent may result in us being unable to provide you with certain COL products and services. You can withdraw your consent at any time by emailing COL at info@childrenoflight.ca.

Why personal information is collected
COL collects donor personal information, which may include name, address, credit card and banking information, for purposes of (i) collecting donations or sponsorships, (ii) donor/ sponsor history, (iii) donor/ sponsor relationships, (iv) issuing tax receipts, (v) offering opportunities for further donation or sponsorships, (vi) offering volunteer opportunities, (vii) sending COL updates and communications, and (viii) market research and determining how to engage donors. Employee and volunteer personal information, which may include name, address, social insurance number, banking information, medical history and employment history, for purposes of establishing, managing and ending employment and volunteer relationships and communicating with employees and volunteers and vulnerable sector screening activities.

The shared personal information of Sponsored Families and Children, which may include names of the child and family members, personal circumstances, demographic information, social history, photographs of the child and family members and health information, for purposes of (i) assessing children and families for inclusion in programs and other activities, (ii) matching potential children with sponsors, (iii) communicating with donors and sponsors; and (v) media and public relations.

Children of Light looks to limit the amount and type of personal information collected to that which is necessary to fulfill the purposes identified. Personal information is collected by fair and lawful means.

Security: We safeguard your personal information
Children of Light has security safeguards and information practices to help protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. Children of Light uses physical measures, for example, safe storage of records, locked filing cabinets and restricted access to offices; organizational measures, for example, limiting access to personal information ; technological measures, by encrypting the personal information that is transmitted between you and the Site.

COL uses security measures to protect personal information in our care appropriate to the level of sensitivity of the information. We will retain your personal information only for the time it is required for the purposes for which it was collected or as required by law.

Accessing Your Personal Information
You can ask to view, complete or correct personal information about you held by COL by emailing info@childrenoflight.ca. Please note that under certain circumstances, you may not be permitted to view your records, such as where the disclosure of your records would cause security, legal or confidentiality concerns, and including where COL is prohibited by law to disclose that to you.

Links to Other Websites
The Site may contain links to other websites. While we try to link only to websites that share our standards and respect for privacy, we are not responsible for the content or privacy practices of other websites. We encourage all Site visitors to review the privacy policies of all external websites.

More Information About Children of Light’s Privacy Practices

Please contact Children of Light’s Director of Public Relations, Rita Morais at rita@childrenoflight.ca with any questions or concerns you have about this Policy or about Children of Light’s handling of your personal information. We will investigate and respond to your concerns as soon as possible. If you have feedback and ideas on how to improve these terms please contact us with any and all suggestions.